Remember as you turn your hobby into a business, create fantastic experiences for your consumers. It is one of the most effective methods to attract new customers and retain existing customers. It is not necessary for these experiences to be outrageous.
Tony Hsieh –
Chase the vision, not the money. The money will end up following you.
Turn Your Hobby Into A Business An Be Exceptional
As you turn your hobby into a business ensure that your customers have exceptional experiences.
Creating fantastic experiences for your consumers is one of the most effective methods to attract new customers and retain existing customers. It is not necessary for these experiences to be outrageous. Your goal is to demonstrate to them that you genuinely care about them and that you want them to be extremely satisfied with what you have to offer.
What methods do you use to provide clients with exceptional experiences?
There are literally dozens of straightforward options:
- Customer service should be exceptional.
- Send a handwritten thank you note with every order.
- Include an extra surprise with your product.
- Devote more time to assisting your clients in working through their issues.
- Send a card on the anniversary of their first purchase.
The list might go on forever. The idea is to simply make your consumers feel valued and appreciated. The goal is for them to feel like they are truly important to you and are not just a means of earning money for you.
The greater the degree to which you can thrill and surprise your consumers, the more probable it is that they will tell their friends and colleagues about you, resulting in more referral business for you. If you go above and above in the way you handle your consumers, you may even find yourself featured in well-known publications like Forbes and Fortune.
But, in the end, it’s not about gaining referral business or having a lot of visibility, although all of these things are quite beneficial. It is about treating your consumers as if they are real people about whom you genuinely care.